Neighbourhood Safety Tips

Please familiarlize yourself with the below tips on safety as well as our comprehensive hijacking awareness guide. You will also find a list of important numbers for Oranjezicht Higgovale area. 

  • Make sure all household members and employees know exactly who is allowed access to the premises and that they are very firm in refusing access to anyone else.
  • Keep your windows and doors locked in areas of your home that are not being used.
  • Don’t leave tools lying around your garden as impulse burglars could use them to break into your home. Remove shrubs or trees that could conceal a burglar trying to break into your home, or that block outside detector beams.
  • Report any suspicious persons or behaviour to the police.
  • Never leave anything in your vehicle especially in sight from the windows.
  • If you do park in the street at night, try and park in well-lit areas.
  • Test your alarm system with your service provider regularly, once a month if possible.
  • Update your alarm system if it is more than three years old. Your alarm system should have dual monitoring – a radio transmitter and it should be connected to your telephone line. Your alarm system should also cover your garage. 
  • Please try and take your bin out as late as possible, just before 7am on Monday mornings. 
  • Stop any daily deliveries over that time – such as newspaper deliveries.
  • Ask a neighbour or friend to collect your post regularly.
  • Put your telephone volume on low so it cannot be heard ringing without being answered.

Important Contact Numbers

Police (SAPS) Control Centre City Bowl

(Emergency) 021 467 8001/2


0860 100 911


0860 151 515



Fire Department

021 535 1100

Netcare 911 & NSRI

082 911

Table Mountain National Parks

(Emergency) 021 957 4700

Electricity Fault Reporting Centre

0800 220 440


021 422 4222

Emergency Call Centre for Cape Town

021 480 7700 (Cellphone) / 107 (Landline)

Hijacking Awareness Guide

This document was designed with the following in mind:

  • To educate and assist the public in recognising what a suspicious vehicle and person may look like.
  • To emphasise the seriousness of hijackings on the person reading this awareness guide.
  • Hijacking is not a new or unique problem to South Africa with the first hijacking having been recorded in 1984. Between January and August 1996, there were 8 740 hijackings in South Africa, of which 5251 were in Gauteng.
  • Hijacking is not only a problem associated only with industrial areas, but rather a problem associated with the availability of a certain of vehicle.
  • In 90% of these cases the hijackers were armed, although only 1% of attacks involved a fatal shooting. This means that the better prepared a potential victim is, the greater probability of the person surviving the attack with limited physical injury.
Take Precautions:
  • Become familiar with your environment. Get to know does and does not belong in the vicinity of your home or workplace. Keep your eyes open for anything out of the ordinary.
  • Lock all doors and close windows before driving off.
  • Try to vary your route to work, the gym – all the places you travel to regularly.
  • Hijackers are professionals too; they plan their attacks carefully.
  • Ensure all your mirrors are adjusted to give you an optimal all-round view of your surroundings.
  • Try to stop about 5m behind the car in front of you at a stop sign or traffic light – it makes for an easy getaway if trouble arises.
  • Don’t be fooled by:
  • False appeals for help.
  • “Accidents” such as having your car rammed from behind.
  • Someone trying to get help from a stationary car.
  • Your electric gates being jammed
While there are no guarantees in preventing a hijacking from taking place, by practising the following common sense techniques you can reduce the risk of it happening to you:
When Entering Your Vehicle and While Driving:
  • Have your key ready, but not visible.
  • Inspect the outside and inside of the vehicle before unlocking.
  • Know your destination and directions to it, and be alert should you get lost.
  • Always drive with your windows closed or not more than 5cm open and doors locked.
  • Make a mental note of any Police Stations in the vicinity while driving.
  • When dropping a passenger off, make sure that they are safely in their own vehicles before departing.
  • Avoid driving through high crime or unfamiliar areas.
  • Avoid driving late at night or during the early hours of the morning when the roads are quiet.
  • Drive in the centre lane away from pedestrians where possible.
  • If possible, never drive alone.
  • NEVER, EVER pick up hitchhikers.
  • Never follow routine routes when driving; change on a regular basis.
  • When Parking Your Vehicle:
  • Check rear-view mirror to ensure that you are not being followed.
  • When returning home after dark, ensure that there is an outside light on, or have someone meet you at the door.
  • When exiting your vehicle, be cautious and aware of surrounding obstructions and shrubbery that may be concealing a hijacker.
  • Never sit in your parked car without being conscious of your surroundings. Sleeping in a stationery vehicle is particularly dangerous.
  • When approaching your driveway, be on the lookout for suspicious vehicles/persons.
  • Do not turn into your driveway until your gate or garage door are fully open and you are sure that nobody suspicious is lurking nearby. This way you can drive off and call for help if necessary.
A suspicious vehicle/person is one which acts in a manner which may seem to be unusual or strange vehicles
  • ·You are driving from your home; a new vehicle follows you for thirty minutes staying in the same lane as you, taking the same turn-offs as you.
  • If a vehicle has an old registration number e.g. HSG 090 T, the registration number is false, as all new cars should now have new Gauteng numbers plates.
  • The most important point to remember while driving a motor vehicle is to be alert at all times. This is why the K53 driving method of driving is beneficial since it emphasises the regular use of rear view mirrors.
  • A suspicious person can be any person that you feel acts in a strange manner. The problem with suspicious persons is that there are no distinguishing features. Hijackers come in any form or shape. Colour, race, sex or age and have no obvious distinguishing features.
  • The best way to identify a suspicious person is to treat all unknown persons as being suspicious.
  • At traffic lights 7%
  • At a stop sign or yield sign 6%
  • At other intersections 1%
  • In front of private residences 51%
  • At business premises 5%
  • At shops, post offices, telephone booths etc 3%
  • At filling stations 1%
  • Victims sitting in parked cars 10%
  • Victims forced off road by decoys 4%
  • Victims parking ie either starting cars or leaving/approaching parked cars 2%
  • Victims stationary, with workers at the roadside eg repairing telephone cables 2%
  • Whilst loading and offloading goods 2%
  • By hitch-hikers 1%
  • Whilst taxis are loading/offloading passengers 4%
  • Unknown 1%
To date, the overwhelming proportion of all the hijackers have been men, and occasionally women, operating in groups of four or five, sometimes more. The hijackers tend to be very young, in their teens and early twenties, although some victims report the presence of a ‘team leader’ who seemed
older. Women are being used to lull potential victims into a false sense of security, since most of us feel less threatened in the presence of a woman as opposed to a man. These people are sometimes well dressed, but not always. They may wear a jacket or jersey under which they may conceal weapons, mostly handguns and knives, but occasionally AK47 assault rifles. The hijackers operate from motorcars, although they have been known to attack on foot. The cars they use vary, but are normally high performance vehicles, sometimes with tinted windows. Their driving habits are immediately suspicious. Before an attack they may cruise slowly around a particulararea (often for days before the attack) without any apparent sense of purpose or specific direction. They may also simply sit in the car parked off the road or in a parking garage. Immediately after an
attack, their driving patterns change dramatically. They will speed off, driving perhaps nervously and recklessly, but often with an air of bravado as if enjoying or flaunting publicly their total disregard for the law and the innocent person they have just attacked. They might ignore red traffic lights, jump stop streets and weave in and out through traffic, especially on motorways. This renders them highly visible to the public and this is where private citizens can play a vital role in assisting these people’s arrest.
The police are urging citizens to make use of the 10111 telephone number if they find themselves in a hijack situation. It is also open to anyone who sees a suspicious looking vehicle either following them or loitering around the neighbourhood.
  • The “Freight” hijacking, in which a commercial vehicle is hijacked, is not only to secure the vehicle, but also its cargo, which can be of substantial value. Frequently, the cargo is of more interest to the hijacker than the truck.
  • The “Transport” hijacking, in which the vehicle is taken for the express purpose of using as transport during other crimes such as drug trafficking, burglaries, bank robberies and gun running. The vehicles are probably later cannibalised for spare parts or simply dumped.
  • The “Showmanship” hijacking, in which a gang operates out of egotistical bravado, acting on the “this is a cool thing to be doing” rationale. Peer group pressure is very high and individuals may be coerced into more dangerous and daredevil approaches, being labelled as a ‘sissy’ if they do not. Thus intimidation, violence and vandalism is associated with the crime.
  • The “Operational” hijacking, in which a group formally work together in a more structured way. They usually have experience in car theft and have established contact within the motorcar underworld who will receive and pay cash for stolen vehicles or spare parts. They also often have information with regards to the international black market, e.g. The movement of stolen cars into South Africa’s neighbouring states.
  • The “Syndicate” hijacking, which is the most organised of all and often has international connections. A network of hijacking groups is established with the overall co-ordinator syndicating out work so that he remains out of view in exactly the same way as the “drug barons” use pushers. This makes identifying and arresting the ultimate boss very difficult. Additionally, a syndicate is often backed by a lot of money, especially if there are international links and makes full use of any potential to bribe the authorities in order to protect their operations.
Ensure that anyone leaving your property can get into their car, start it, lock the doors and be fully prepared to drive off before the gates are opened. Consciously think about this every time someone leaves your premises.
  • If possible, ensure that anyone leaving you premises can do so without having to reverse into the road. Reversing forces one to concentrate on the driving and not what lies outside the gate. It also greatly reduces visibility.
  • If your visitors have to park in the street, escort them out on foot and check that the road is clear for them. If you have dogs, take them with you, especially after dark.
  • Ensure that your gate and driveway are well lit after dark. Replace fused light bulbs immediately.
  • Ensure that the number of your house is clearly visible at all times, night or day.
  • Install electrically operated gates – consider these now a necessity rather than a luxury.
  • If you have electric gates and a buzzer system, ensure that visitors can reach the buzzer without having to get out of their cars.
  • At the home, when someone rings the bell and you have established that the person can enter your property, do not leave them stationary waiting outside for longer than is absolutely necessary.
  • Either do not leave you property or hesitate to drive away from it if you spot a suspicious looking person or car in your immediate vicinity
  • Be particularly alert if you live in a cul de sac, given their single point of entry and exit. More and more residents are reverting to closing off cul de sacs and employing a guard at the entrance.
  • However, when considering this, do not forget to liaise with the City Council.
  • When driving, avoid wearing flashy jewellery, heavy gold chains, large dangling earrings, gold watches, or anything that can be easily seen from a distance by a casual passer-by.
  • Never leave any important documents in your car, i.e. cheque books, bank statements, invoices, telephone accounts, credit cards, keys, remote controls or personal post, anything that may provide personal details, either while stationary or driving.
  • Vehicle tracking: the only solution to vehicle related crimes is to have tracking systems installed.
  • How should I respond in the event of a hijacking?
  • No matter how outraged you may feel at the time, your prime objective must be to look after yourpersonal safety and that of your passengers. The preservation of human life must take precedence over material assets.
  • Do nothing that is going to alarm the hijackers. Never initiate any movement yourself. This may give the hijacker the impression that you are reaching for a gun or panic button. Remember – the hijackers will be as nervous, if not more so, than you. Do not motion with your hands. Rather tell the hijackers where they can find the items. Keep you hands clearly visible and as still as possible, ideally at chest level. Do not raise them above your head as the hijackers may interpret this as you trying to attract the attention of a third party.
  • Answer any Questions truthfully especially with regard to firearms. If the hijacker finds out or suspects that you have lied to him, he is more likely to turn violent and unleash his frustrations on you physically.
  • Even in your shocked and terrified state, try to listen to and understand exactly what the hijackers want from you.
  • Try to concentrate on the possibility of identifying your attackers at a later stage. But remember – this does not mean staring at your attackers, making it obvious that you are looking for a means of identifying them. Stare openly at them and they will be less willing to release you, as they will thinkthat you have incriminating evidence against them.
  • If they kidnap you – co-operate with them fully. If you have a baby sleeping in the back seat which they may not have noticed, tell the attackers. Tell them that driving away with your child is only going to make things more difficult for them. Ask them if they can fetch your child. Do not move towards the car without their explicit directive. Tell them that a baby means them no harm and is no threat. Do the same if you have a pet in the car. Do not push the issue to the point where your life may be threatened at the expense of a pet.